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FAQ's
Shop Antique, Vintage & Estate Fine Jewelry. Please Contact Us to Set Up a Layaway. Follow Us on Instagram for the Latest Items.
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What is the condition of the vintage & estate items?After being hand-selected, all our Vintage & Estate items have been examined and serviced by a professional jeweler. All of our items are in excellent condition unless otherwise indicated in the description. For example, an antique ring being over 100 years in age may show a slight sign of wear (in line with it's age). This would be described in detail under each item.
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What is your shipping policy?We are proud to offer free and fast shipping within the United States. Most items will arrive within 3-5 days. We encourage you to keep an eye on the tracking number provided to you, to ensure safe delivery. Please keep in mind that higher value items will require signature at the address you provided to us through our website. We are no longer responsible for an item once it is marked as "delivered" by the carrier. Overnight shipping is available, contact us for a quote. Also, if you have any special shipping requests, please feel free to contact us and we will be happy to help you. International Shipping is based on the location. Please contact us for a quote. The buyer is responsible for all custom fees and charges. Please keep in mind that purchases shipped internationally are Final Sales
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What is your return policy?With our customer's happiness being our main priority, we are more than happy to offer a return policy. If you are unhappy for any reason, please feel free to return your item for a full refund. Please contact us within 5 days of receiving your item. Under the "Contact" tab, reach out to us and we will send you a pre-paid return label. Items must be postmarked 7 days after receiving your pre-paid label. Please keep in mind that items must be returned in their original, unworn condition and accompanied by any documentation that was included. We cannot accept returns for damaged items that have been outside of our possession. As noted, Vintage items that have been sized are non-returnable.
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Do you offer resizing?We do offer sizing. Items come subject to the following sizing price list: To size Up/Down 1.0 - 2.25 sizes: $35 To size Up/Down 2.5-3.75 sizes: $50 Depending on other factors (such as the width of the band), this price may be somewhat higher on certain rings. Under each ring on our website you can select your desired size and the price will automatically calculate. Please note, resizing takes approximately 7-10 business days to complete. Afterwards a tracking number will be sent to you via email. Please note that we cannot accept returns on items sized and/or damaged by a third party. In order to maintain structural integrity, vintage items are non-returnable after being sized.
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What are your standards for grading?All of our diamonds and gemstones are graded based on GIA's standards of grading--the highest in the industry. Our strict grading insures that you receive the most straight forward and honest evaluation of your item. If you have any questions please feel free to call or email us, we are always happy to help.
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Do you offer layaway?Yes! All items that are regularly priced (not on sale or combined with any other discount) are available for layaway. We may permit an exception to this, allowing layaways on sale items, if contacted directly and confirmed through written correspondence. Layaways are considered final sales and are not refundable. So please make sure you would like the item and are prepared to complete the purchase. Payment plans are available for anywhere between 2 and 6 months, depending on each item. each payment is due in 30-day increments. After 90 days of non-payment, the layaway will be canceled. Any payment plans that are canceled part way through are only refundable through a store credit. The store credit will be issued to you and the store credit expires 90 days after it is issued. Due to issues that easily arise with layaway plans, we must stick to these firm guidelines. Any deviation from these guidelines will result in the layaway being canceled.
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